At Kaltimber, we pride ourselves on offering high-quality reclaimed wood products that embody sustainability, durability, and aesthetic appeal. While our expertise lies in sourcing, processing, and delivering premium reclaimed wood decking and flooring, we often receive inquiries about installation services. Though we understand the convenience this might bring, Kaltimber has chosen not to provide installation services for several compelling reasons.
Our focus remains on crafting exceptional reclaimed wood products, ensuring quality and sustainability at every step. While installation is essential for any project, we leave this task to skilled contractors to provide the best results for our clients. This choice allows us to dedicate all our resources to what we do best: producing beautiful and durable sustainable wood solutions.
1. Empowering Contractors and Clients
The majority of our clients are contractors, builders, and developers who work with private clients, hotels, and other establishments. These professionals possess the skills and resources required to expertly install decking, flooring, and other wood products. By focusing solely on producing exceptional materials, we allow our clients to collaborate with their trusted contractors who are already equipped to handle installation. This partnership ensures that every project benefits from specialized expertise at each stage—from material selection to final installation.
However, we do offer every now and then on-site consultation whenever our schedule allows it because our knowledge base can be useful, and also because it can enhance our relationship with contractors and associates.
2. Allocation of Resources
Providing installation services would require Kaltimber to dedicate significant staff and resources to this additional task. Our team is highly specialized in reclaiming and processing wood, ensuring every product meets our stringent quality standards. Diverting our focus to installation could dilute our commitment to craftsmanship and sustainability. Instead, we choose to concentrate on what we do best: delivering exceptional reclaimed wood products to our clients.
3. Ensuring Clear Responsibilities
We have absolute trust in the quality of our products, as demonstrated by our comprehensive warranty policy.
However, the installation process introduces variables that are beyond our control, such as site conditions, installation techniques, and environmental factors. By not involving ourselves in installation, we eliminate any potential confusion regarding responsibility. In the rare event of issues arising during or after installation, these can be addressed directly between the client and their chosen contractor, ensuring a clear resolution process.
4. Respecting Professional Expertise
While we possess a strong understanding of how our products are installed, it is not our core competency, and the end clients often do extensive research on contractors they would trust.. Professional contractors specialize in installation and have the tools, experience, and skills required to ensure optimal results. By entrusting this aspect to dedicated professionals, we maintain the highest standards for both our products and their application, ensuring the best outcomes for every project.
The Kaltimber Commitment
At Kaltimber, our mission is to provide sustainable and durable reclaimed wood products that inspire and elevate spaces. By focusing exclusively on production, we ensure every piece of wood we deliver is of the highest quality, crafted with care, and backed by our unwavering commitment to sustainability.
We encourage our clients to partner with skilled contractors for installation, ensuring that our products are used to their fullest potential. This approach not only supports local professionals but also allows us to remain true to our values and expertise. Thank you for trusting Kaltimber to be a part of your projects and for joining us in creating a greener, more sustainable future.